Privacy Policy Updated: July 30, 2023

This Privacy Policy describes Nolido cash’s policy regarding the collection, use, storage, disclosure and protection of your personal information (the “Privacy Policy”). This Privacy Policy applies to sites, applications, services and related tools that incorporate this Privacy Policy by reference (the “Services”), regardless of the method of access to such Services, including access through mobile devices. The data controller is Nolido Cash Senegal.

Scope and Consent: By using Nolido cash, you expressly consent to the collection, use, disclosure and retention of your personal information by Nolido cash in accordance with this Privacy Policy and our Terms of Use.

Nolido cash may modify this Privacy Policy from time to time. We advise you to consult it regularly. Major changes to our Privacy Policy will be announced on our website. The amended Privacy Policy will become effective immediately upon its first posting on our Web site. This Privacy Policy is effective as of May 15, 2022.

1. Personal information we collect

You can visit our Web site without opening an account. If you choose to provide us with your personal information, you agree that this information may be transmitted to and stored on our servers. We collect the following personal information:

Information we collect automatically: When you visit our website, use our services or interact with our advertisements or content, we automatically collect data that is transmitted to us by your computer, mobile device or other access devices. This information includes, but is not limited to:

information about your interaction with our website and services, including, but not limited to, device ID, device type, location data, computer and connection information, page view statistics, traffic to and from www.nolido.cash, referring URL, advertising data, IP address and standard web log information; information collected by our cookies, web markers and similar tools.

Information you provide to us: We collect and store any information you enter on our website or provide to us when you use our services. This information includes, but is not limited to:

• information you provide to us when you open an account or register on our Nolido cash application;

• additional information you may provide to us through social media sites or third-party services;

• information provided in the context of dispute resolution, correspondence on our site or correspondence to us;

• information about your location and the location of your device, including the unique identifier of your device if you have activated this service on your mobile device;

Information from other sources: We may receive or collect other information about you from third parties and add it to your account information. This information includes, but is not limited to: demographic data, navigation data, additional contact information and additional data about you from other sources, such as public authorities, to the extent permitted by law.

2. Use of your personal information

You agree that we may use your personal information for the following purposes:

to provide you with access to our services and customer support by e-mail or telephone;
to prevent, detect and investigate potentially prohibited or illegal activities, fraud, money laundering, intelligence or intrusions and to ensure compliance with our terms of use;
customize, evaluate and improve our services, content and advertising;
contact you by e-mail, push notification, text message (SMS) or telephone, ask you questions about our services, as part of a survey, as part of targeted marketing activities, updates and promotional offers based on your notification preferences (if applicable), or any other purpose as described in this Privacy Notice;

• to produce an invoice when you carry out a transaction on one of our technical supports;
• to provide you with other services you have requested, in accordance with our information gathering procedures; and
• to consider your application if you choose to upload your resume to our careers page.Transfer of your personal information to third parties: We may disclose your personal information to third parties in accordance with this Privacy Policy and applicable laws and regulations. We will not disclose your personal information to third parties for commercial purposes without your express consent. We may disclose your personal information to the appropriate authorities, in the course of an investigation and in the circumstances prescribed by law. We may disclose your personal information:

– To comply with civil obligations or injunctions.

– If necessary for the prevention, detection or prosecution of criminal offences, including fraud, theft or prosecution.

– If necessary to ensure compliance with our regulations or to protect the rights and freedoms of others.

If you consult our technical supports from a shared computer or Internet café, we strongly suggest that you log off after each consultation. If you do not want the shared device to remember your usage or information, you must delete any cookies or history of your visits to our website.

3. Marketing purposes

You agree that we may use the information we have collected to send you offers, whether personalized or not, or to contact you by telephone about products or services offered by Nolido cash or companies in the SOUTCHA group.

We do not sell or rent your personal information to third parties for commercial purposes without your express permission. We may combine your information with data we obtain from other companies in order to improve and personalize our services and features.

If you no longer wish to receive commercial communications from us, you may modify your preferences by sending us an e-mail to [email protected].

4. Advertising

Nolido cash is a member of an international advertising network, which is represented by three (03) windows in the menu of your web application. This means that you will often be offered an advertising strip for services and goods close to you.These strips will in no way affect the use of the service.

5. Cookies

When you use our services, we and our service providers may place cookies (data files on your phone or mobile device), web beacons (electronic images added to the code of a web page) or similar tools. We use cookies to identify you as a user and to provide you with a better experience on our various technical platforms.

6. Personal information: access, consultation and modification

We cannot change your personal or account information. You can modify your information by opening the modification section in your Nolido cash account. If you wish to close your account (if applicable) with us, you can request this directly in your Nolido cash account or send us an account closure e-mail to [email protected]. We will process your request within a reasonable time and handle your personal information in accordance with applicable laws. You may also contact customer support directly or via whatsapp to access personal information we have stored that is not accessible directly on Nolido cash, unless Nolido cash is not required to provide access under applicable law. We may charge fees to cover costs, but these will not exceed the amount permitted by law.

If your information is inaccurate, incomplete or irrelevant to the purposes for which we process it, you may ask us to amend or delete it. Such requests will be handled in accordance with applicable law. If you have any questions, please contact us with “Privacy Policy Request” in the subject line:

– through our customer services by e-mail or by telephone directly at +221 783807495;

– by writing to Nolido Cash SARL Bénin, Ilot 821 Fignon Sikè, Cotonou, Benin or Villa P59 Hann maristes, Dakar Senegal.

7. Protection and storage of your personal information

We protect your information using technical and administrative security measures (including firewalls, data encryption and physical and administrative control of access to data and servers) that limit the risk of loss, misuse, unauthorized access, disclosure and alteration. Nevertheless, if you believe that your account has been abused, please contact us through our Customer Services by e-mail or by telephone directly at +221783807495.

We do not retain your personal information beyond the period permitted by law and we delete personal information when it is no longer required for the purposes described above.

8.Other information

Abuse and use of others’ data: We do not tolerate any abuse of our technical supports. You do not have permission to use someone else’s account or credit card, even if they give you verbal permission to do so, without their express consent. If you notice that someone is abusing our technical support (fraudulent use of other people’s information), please report it to us using our contact details.It is forbidden to use the information of others at the risk of being excluded from the system and being subject to legal proceedings.

Third parties: Unless expressly stated otherwise in this Privacy Policy, it applies solely to the use and transfer of data that you provide to us. Nolido cash has no control over third party privacy regulations that may apply to you.

Contact: If you have any questions about Nolido cash or our website, please contact us at [email protected].